Client Success Executive

client relation
Closing date: 03/31/2023
Location: San Po Kong, Kowloon
Apply to:

Job Description:


The Client Success Executive supports seminar management in managing sales documentation works, plan and execute the marketing and CSR campaign and communicating with corporate clients.




  • Communicating with clients through calls, emails, arranging meetings, and marketing events to update them on product offers and ensure they are satisfied with the received product/service.
  • Evaluating, managing, and monitoring the client satisfaction level. Maximize the satisfaction of the client.
  • Smoothening the sales process and project delivery.
  • Preparing sales-related documents.
  • Planning and executing the marketing materials production and activities to maximize brand promotion.
  • Conducting ad hoc market research and analyzing the industry trend to identify developments in client relations and adjust accordingly.
  • Exploring any business opportunity among the clients.
  • Assisting in the execution of the business model crafted by management.
  • Arranging CSR projects with the Administration Manager.



  • Degree of any discipline.
  • Previous experience in a similar marketing role. Working in an IT company is an advantage.
  • Excellent communication skills, writing skills, translation skills, listening skills, and experience.
  • Excellent knowledge of MS Office and any software which can design for marketing materials.
  • Thorough understanding of social media and web analytics.
  • Creativity and commercial awareness
  • A team player with a positive thinking attitude is a must.



  • 5-days works
  • MPF scheme
  • Medical Benefits
  • Recreational facilities.
  • Statutory holidays, full pay sick leave, birthday leave, marriage leave, and maternity/paternity leave will be entitled.
  • Employee benefits platform
  • Employee assistance program
  • Annual activities
  • Employee financial assistance program
  • Salary: Negotiable


For those interested candidates, please submit the full resume to

All information provided will be used for Cityray recruitment purposes only.