CHATBOT
CHATBOT
CHATBOT is one of the application of artificial intelligence (AI). With predefined, or learned logic, CHATBOT can serve any information retrieval and enquiry response to human. There is a huge potential to apply CHATBOT in HR so as to lessen the burden of HR work. For example, CHATBOT can help to response to the enquiry from employees in terms of leave balance or specific event date or announcement. What’s more, CHATBOT serves as a comfortable agent for employee to talk to. In US, there is an application of CHATBOT to deal with sexual harassment complaint.
